Refund policy

  • Refunds are available within 30 days of the original purchase date.

  • To qualify, the product must be:

    • In its original condition

    • Free from damage caused by misuse or incorrect installation

    • Returned with all original packaging and accessories

⚠️ Non-Refundable Situations

  • Products damaged due to improper installation or use

  • Items returned after 30 days

  • Accessories marked as “Final Sale” or “Clearance”

📦 How to Request a Refund

  1. Contact our support team at max@nr4wd.com.au with your order number and reason for return.

  2. We'll provide return instructions and a shipping label (if applicable).

  3. Once we receive and inspect the item, your refund will be processed within 5–10 business days.